The number and acuity of crises experienced by college students is increasing, and for those campuses with on-campus housing, entry-level Residence Directors (RDs) often oversee and implement institutions' initial crisis response. RDs conduct this crisis response work while being faced with competing institutional pressures and stress on their…

The Resident Assistant (RA) role is unlike any other student position in the university setting. It is complicated, nuanced, and increasingly complex as the needs and expectations of residents and RAs rapidly change in a post-pandemic era of residence life. The role itself has been forced to evolve to address these changing needs. This thesis…

More than 17,000 professional staff live where they work in Residence Life and Housing (RL&H). Those staff members live in the dorms with the college students whom they serve, as has been the arrangement of RL&H staff members since the inception of colleges in the U.S. in the 1600s. However, there have been recent shifts in the ways in…

The intent of this study was to explore and understand the effects of professional experience on the ethical profiles of housing and residence life staff. Through a survey design, this study used the Managerial Ethical Profile (MEP) to analyze the professional experience of members of the Association of College and University Housing Officers --…

During the 2017-2018 academic year, the authors co-supervised a building of 29 resident advisors (RAs) and approximately 1,000 undergraduate students in a large residence hall. To ensure that this community is successful each year, Housing & Residence Life (HRL) at Virginia Tech places two full-time professionals in this residence hall. This…

Housing and residence life as a functional area serves as a major entry point for careers in higher education and student affairs. With the majority of annual job postings within entry-level, live-in housing roles, the future of the field may well be predicted in these high-impact, high-turnover positions on college campuses. As these functional…

Staff members in live-in positions often find themselves faced with a difficult choice: Leave their roles in search of a job that offers a better work/life balance or stay and hope their department is invested in making the changes necessary to support their staff. Live-in staff are in a unique position because the challenges they face in…

The minoritized identities of many resident assistants are rarely a topic of studies that evaluate their campus experiences, yet these identities are crucial in making these experiences positive. This qualitative research study helps fill this gap in the literature by reporting the experiences of 21 resident assistants with minoritized identities…

The COVID-19 pandemic has challenged university housing operations regardless of the type of operational function. Since the pandemic began, residence life staff, maintenance and custodial staff, assignment coordinators, administrative staff, and senior housing officers have all likely had to readjust and revamp their operational protocols in…

The multidimensional role of entry-level, live-in residence life and housing staff has grown even more complex in recent years. These staff members, often referred to as resident directors, are frequently asked to go beyond the role of RA supervisor, community builder, and policy enforcer. Now they also serve to support students with significant…

For over three decades, studies have focused on the high attrition rate of Housing and Residence Life (HRL) professionals. Rates of attrition for HRL professionals are between 30 - 60% during the first five years of employment. Given these rates, researchers cite concerns for the profession's sustainability (C. Anthony, 2016; Beech and Dickson,…

Live-in staff and students have never, even under the most stifling corporatized conditions, "stopped" developing their intimate and personal lives. The act of living, both with oneself and with others, is the primary condition for the exploration of how to live a personal life. However, this article reflects on the many ways that the…

The Resident Assistant (RA) position is the foundational role in the student affairs staffing structure. RA job description has expanded exponentially since the earliest iterations (Boone et al., 2016). The selection of RAs presents unique challenges because it is costly, requires a lot of staff, typically draws a large candidate pool, and…

Based on an autoethnographic study, this article aims to better understand how graduate student residence life staff made sense of their responsibilities and roles in enhancing student belonging within residence halls. The article also explores how the graduate students' own sense of belonging was impacted as a result of COVID-19 policy.

The purpose of this mixed-methods study is twofold: to examine the professional development and supervision of live-in and live-on housing and residence life professionals for crises response and management on colleges and universities. The literature review consisted of empirical research for crises, professional development and supervision. The…