Many institutions of higher education are better known for their athletics programs than their academic offerings. Should a crisis arise, athletics scandal and notoriety can threaten the future trajectory and financial health of the campus. As such, lapses in intercollegiate athletics oversight can create fractures and tensions within institutions…

What if being world-class is bad for universities? By playing the status game, UK higher education has forfeited public trust and our right to growth. What other sector would stall in an era of surging demand, as our addressable market expands from young people to all adults? We need new forms of higher education to maintain our share of the…

The interaction of proximate research universities is a multifaceted and increasingly relevant phenomenon in today's higher education landscape. The three essays herein add to science policy and innovation literature by exploring the challenges, opportunities, and expectations that arise when multiple universities operate in a region. The first…

Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on…

Purpose: The purpose of this paper is to examine the education service quality factors, for online education context, that drive the brand equity of a higher education institute. In the times of emerging online education programmes by otherwise traditional institutes, assessing the service quality of educational institutions and its effect on the…

In the post-Apartheid era South Africa's universities have faced serious questions about the quality of their student learning in the face of near impossible challenges. The University of Cape Town, widely seen as the country's leading higher education institution, has shown remarkable resilience, however, in the range of initiatives it has…

Local superintendents must do an important job while equipped with, at best, modest authority. Superintendents are ultimately responsible for all the schools in their district, and they at least nominally supervise everything that happens in those schools. Yet superintendents cannot count on obedience or even support from the people who work for…

The unrivaled amount of cash poured into the college athletic system has made sports programs breeding grounds for corruption while diverting crucial resources from the academic mission of universities. Like money in Washington politics, the influence bought by a complex set of self-interested actors seriously undermines movement toward reform…

This dissertation considers the effects of national rankings, specifically the 2010 National Research Council (NRC)'s Data-Based Assessment of Research-Doctorate Programs, on higher education institutions' behavior. National research studies of graduate education require significant resources and data, yet it is uncertain how universities make…

Each year for the past 13 years, the Graduate Management Admission Council (GMAC) has conducted a survey of graduate management education students in their final year of business school. The Global Management Education Graduate Survey is distributed to students at participating schools. The survey allows students to express their opinions about…

To promote sustainable development within the global knowledge-based society, the Japanese government is urging the nation's higher education institutions to internationalize. Although a select number of Japanese universities are highly regarded in world university rankings, many observers argue that the majority of Japanese higher education…

This article presents a case study at Oakmont University where a presidential debate will be held on campus. Oakmont University is a large public research institution located in the Southeastern United States. This Carnegie Doctoral/Research I institution enrolls more than 35,000, 75% undergraduate and 25% graduate students. Located in somewhat of…

The reputation of higher education has been tarnished by some well-publicized incidents of unethical behavior in the academy. When the university's internal politics lack integrity and honor and its players succumb to competition among institutions, higher education relinquishes its moral leadership. Unethical behavior can only be solved at the…

A good reputation goes hand in hand with a university's "brand," which in essence is the promise the institution makes to all of its constituencies. A brand is appreciably more than an attractive logo, reinforcing colors, and compelling admission brochures (though all of these reflect it). If properly thought through and developed from the inside…

In this article, the author argues that American higher education is allowing itself to be held hostage by the rankings industry, which can lead institutions to consider actions harmful to the public interest and encourage the public's infatuation with celebrity at the expense of substance. Instead of sitting quietly by during the upcoming ratings…