The January 2016 American Association of Collegiate Registrars and Admissions Officers (AACRAO) "60 Second Survey" focused on institutional Family Educational Rights and Privacy Act (FERPA) training practices and measuring the level of interest in an AACRAO-developed online FERPA training module. The survey received 878 usable responses.…

Interest on the part of the American Association of Collegiate Registrars and Admissions Officers (AACRAO) Board of Directors in the development of a set of descriptions of the core competencies for AACRAO professions goes back several years, with more active discussion beginning in 2011 under the leadership of AACRAO President Nora McLaughlin. At…

Low student retention and persistence continues to be a major problem within American higher education (Elkins, Braxton, & James, 2000; Kalsbeek & Hossler, 2010; Kezar, 2004; Tinto, 2006-2007). Less is known about the institutional organizational behavior influence on student persistence (Berger, 2001-2002); and while enrollment management…

As members of enrollment management units look ahead to the next few years, they anticipate many institution-wide challenges: (1) implementation of a new student information system; (2) major upgrade of an existing system; and (3) re-configuring an existing system to reflect changes in academic policies or to accommodate new federal or state…

Successful administration of remote programs and services requires that information technology (IT) professionals and university administrators address two critical identity management factors: (1) linking the institutional electronic record representing an individual with the "real" person; and (2) establishing a mechanism/protocol…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

The education sector is no stranger to fraud, unfortunately. This article provides best practice guidance in recognizing and dealing with fraud, with emphasis on domestic and international academic credential fraud. It includes practical approaches to academic document review and verification. Success in fighting fraud requires becoming informed,…

Electronic transcripts are no longer a concept awaiting definition. They are here to stay. Although paper transcripts remain the standard--at least in terms of volume--an ever-increasing number and eventual majority of students and alumni will expect if not require electronic transcripts. College registrars and admissions officers' obligation to…

Middle-managers, including registrar and admissions personnel, must continue to call attention to the need for professional development. The American Association of Collegiate Registrars and Admissions Officers and the regional and state organizations are challenged to define the need and respond appropriately. (MSE)

This article from the "Journal of College Admission's" Special Diversity Issue (which in its entirety won the 1997 Muir Award), presents a compilation of three speeches, given at the 51st National Conference in Boston, Massachusetts. The preface, by Mary Lee Hoganson, serves to bind the three speeches together under the cohesive question, "Are…

The American Association of Collegiate Registrars and Admissions Officers' efforts in recruitment and training of professionals are reviewed briefly, and a "roadmap" to the profession is provided. Within each professional competency area, basic and advancement skills are outlined, and resources for attaining them are identified. (MSE)

The American Association of Collegiate Registrars and Admissions Officers is richer for the leadership contributions women have made to it. Its already good record of having one woman president per decade since the 1930s can even be bettered, since there are plenty of competent women to continue in the leadership. (MSE)

Based on results of a national survey, the managerial behavior of college registrars (n=303) and admissions officers (n=343) is defined and analyzed, pointing out similarities and differences in management styles (coercive, authoritative, affiliative, democratic, pacesetting, and coaching) and identifying situations in which particular management…

A survey of the duties, organization, and staffing of offices of admissions and records is reported. Periodic evaluation of each office should be made to determine where changes would provide better service and more efficient use of resources available. (MLW)

In a period of substantial change on campus, professional managers in college admissions and records offices must concentrate on professionalism in their jobs. By doing so, and by using the resources available to them, they can affect policy and university direction. (MSE)