Both the digital library and the digital reference service were invented and have been developed under the networked environment. Among their intersections, the fundamental thing is their symbiotic interest--serving the user in a more efficient way. The article starts by discussing the digital library and its service and the digital reference…

As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…

In spring semester 2009, two of the authors taught LIB 5020--Information Sources & Services to graduate library science students at Appalachian State University. The course covers information seeking patterns and provides an overview of reference services. The course is also designed to examine and evaluate library reference materials and…

This article examines what is desirable in online reference books in science and technology and outlines a framework for evaluating their interfaces. The framework considers factors unique to these subject areas like chemical structures and numerical data. Criteria in three categories, navigability, searchability, and results, were applied to five…

The Thesaurus for Education Systems in Europe (TESE-2009 edition) is a multilingual thesaurus and a robust information retrieval tool focusing on European education systems and policies. It is specifically designed to cover the indexation needs of the Eurydice network and to facilitate information retrieval on Eurydice's central website. It can…

Reference librarians often encounter "instrument seekers," library users who need to find a complete psychosocial test, scale, or questionnaire to use or adapt for research or clinical use. This article focuses on the resources that can help to answer these types of questions. Reference books, monographs, journal articles, and online…

History and review of basic reference service. (LS)

The report which presented the results of A Study of Reference Services and Reference Users in the Metropolitan Atlanta Area:'' a descriptive study of the reference services of selected libraries and of selected users of those services is summarized. (Author/NH)

Describes reference tools useful for helping library patrons locate educational films. A "Film Search Form" is described which is useful as an aid to systematic film searching. (LLS)

Argues that some reference librarians, often without knowing it, have become fact-totems--people who have made objects of worship out of facts. In suggesting an antidote to this "Gradgrind pedagogy," the author critically reviews some "reference" books. (JD)

Suggests reference sources most appropriate for a desert island. In addition to "Robinson Crusoe" (Daniel Defoe) and a reference guide to the literature of travel, the list includes basic books on reference work, guides to reference sources, journals, an almanac, encyclopedias, a guide to English usage, and a book of quotations. (14 references)…

Describes each of 13 steps in the reference process in terms of its objectives, facts about it, and rules for handling the facts. Rules are then discussed for today's mixed online and printed source environment as well as for an online sources-only environment. (five references) (MES)

The process of retrieving information from reference sources can be a problem for young students due to differences in terminology. Pointers on how library media specialists can assist young children to acquire information from sources are provided.