Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…

Describes instructional methods and resources used by school librarians in meeting responsibility to teach students steps of an information search, validity and kind of sources, why a particular book was used, and value of reference tools. Examples are given of reference tools and situations in which they might be used. (EJS)

As the need to access information increases, school librarians must create virtual libraries. Linked to reliable reference resources, the virtual library extends the physical collection and library hours and lets students learn to use Web-based resources in a protected learning environment. The growing number of virtual schools increases the need…