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Zukowski, James J.

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Handling Office Callers and Appointments. Office Occupations. Audiovisual Package. Instructor's Guide. Student Activity Packet.

Zukowski, James J. – 1980

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of handling office callers and appointments. Modules for other competency areas are available separately (see note). The purpose stated for the module…

Descriptors: Behavioral Objectives, Business Skills, Check Lists, Clerical Occupations