A growing impetus for disciplinary status for academic development has prompted efforts to construct a principled knowledge base in this emerging field. This paper considers the impact of academic developers' access to structured knowledge through a systematic process. In 2011, the Centre for Higher Education Research, Teaching and Learning at Rhodes University implemented a postgraduate qualification for academic developers. This paper documents the experiences of two cohorts by exploring routes into and expectations of the course, value attached to its knowledge base and impact on identity formation ("coming to be") through an encounter with knowledge ("coming to know"). This study explores participant experiences through identifying key insights following their introduction to new conceptual and theoretical notions by considering four knowledge domains in the course. General assertions are drawn from participant responses to inform ongoing development of the course. The course is examined as a potential mechanism for academic developers to construct an academic developer identity via an encounter with knowledge. It is anticipated that this encounter enables knowledge-based responses to complex questions.