This study, conducted at a separate serial card catalog in a major research library, measures the success of more than 400 patrons in the retrieval of serials. Patron interviews supplement data analysis to determine approaches, success rate, and underlying reasons for success or failure. An appendix includes the survey questionnaire. (Author/RAA)

Patron use of periodical indexes was studied by interviewing patrons on random basis as they used periodical and newspaper indexes. A questionnaire was designed to gather information on citation elements, how patrons locate magazines in library, and how they use university's serials holdings list. Seven references and questionnaire are appended.…

In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…

Intended to be a comprehensive analysis of the use of government documents at the University of Illinois at Urbana-Champaign (UIUC), this project was designed in particular to ascertain to what degree provision of full bibliographic control at UIUC facilitates documents use. A point-of-exit questionnaire was used to determine user status,…

In 1981 and 1982, the Research Libraries Group (RLG) and four other organizations participated in a coordinated study of public online catalog users and nonusers. Standard, self-administered questionnaires were used to gather data from 8,094 users and 3,981 nonusers in 31 research, academic, community college, public, and governmental libraries…

This report describes a survey conducted in 1979 to determine user response to SCORPIO, part of the Library of Congress Information System (LOCIS) consisting of online catalogs that are used directly by the public and are integrated with regular reference services. A questionnaire distributed to 123 users of this system asked about types of users,…

Patron use of periodical indexes at an urban academic research library was studied over a 7-week period in the summer of 1982. A total of 98 patrons were interviewed on a random basis as they used various periodical and newspaper indexes. The questionnaire was designed to gather information on citation elements, the methods patrons use to locate…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

As part of a project which evaluated online public access catalogs (OPAC's) through analyses of library patrons' needs and perceptions, self-administered questionnaires were completed by library patrons who were OPAC users and non-users at nine academic and public libraries. Focus group interviews were conducted with OPAC users and non-users, as…

This report covers the background, scope, and findings of a multifaceted research project which focused on data collection and analysis related to online public access systems (OPAC's); the ultimate goal of this project is to improve information access through OPAC design and enhancement. To assist library decision-makers when planning for the…