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The Influence of Organisational Defensive Patterns on Innovation Capacity and Learning of Information and Communication Technology: An Empirical Study in Hong Kong Transport Sector
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Yau, Hon Keung; Cheng, Alison Lai Fong – International Journal of Learning and Change, 2010
Organisational defensive patterns, including skilled incompetence, organisational defensive routines and fancy footwork, are considered to be a hindrance to effective learning and innovation capacity building in all organisations. The purpose of this research is to investigate: 1) the perceptions of the influence of organisational defensive…
Descriptors: Foreign Countries, Organizational Communication, Innovation, Questionnaires