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Direct linkZuckerbraun, Sara; Allen, Rachael Welsh; Flanigan, Tim – Field Methods, 2020
Paired interviews are used to evaluate whether a questionnaire functions properly for both the target respondent and an alternate respondent (proxy). We developed a new application of this tool to evaluate whether a Patient Experience of Care Survey (PECS) for long-term care hospitals (LTCHs) and inpatient rehabilitation facilities (IRFs)…
Descriptors: Interviews, Patients, Experience, Surveys
Vonkova, Hana; Hrabak, Jan; Kralova, Katerina; Papajoanu, Ondrej – Field Methods, 2021
Self-assessment measures are commonly used in questionnaire surveys. However, one of the problems with self-reports is that they may be prone to differences in scale usage among respondents. The anchoring vignette method addresses this issue. It relies on two assumptions: response consistency and vignette equivalence. Here we aim to develop a…
Descriptors: Vignettes, Interviews, Self Evaluation (Individuals), Reliability
Scanlon, Paul J. – Field Methods, 2019
Web, or online, probing has the potential to supplement existing questionnaire design processes by providing structured cognitive data on a wider sample than typical qualitative-only question evaluation methods can achieve. One of the practical impediments to the further integration of web probing is the concern of survey managers about how the…
Descriptors: Online Surveys, Questionnaires, Response Style (Tests), Test Items
Lau, Charles Q.; Sanders, Herschel; Lombaard, Ansie – Field Methods, 2019
Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and…
Descriptors: Questionnaires, Design, Test Construction, Computer Mediated Communication
Rodriguez, Leslie A.; Sana, Mariano; Sisk, Blake – Field Methods, 2015
We examine the effects of interviewer-respondent familiarity on both response patterns and rates of item nonresponse when self-administered questions (SAQs) are used. We use SAQ data from a survey in which the researchers experimentally ensured that there would be varying degrees of familiarity between interviewers and respondents. Our results…
Descriptors: Familiarity, Interpersonal Relationship, Response Style (Tests), Surveys
Newberry, Milton G., III; Israel, Glenn D. – Field Methods, 2017
Recent research has shown mixed-mode surveys are advantageous for organizations to use in collecting data. Previous research explored web/mail mode effects for four-contact waves. This study explores the effect of web/mail mixed-mode systems over a series of contacts on the customer satisfaction data from the Florida Cooperative Extension Service…
Descriptors: Mail Surveys, Mixed Methods Research, Comparative Analysis, Extension Education
