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Bellamy, Al; Greenfield, M. C. – Journal of Technology Studies, 2009
This study explored the extent to which student emotion management factors and normative orientation (belief that chat rooms have normative standards of conduct similar to face-to-face interaction) circumscribe the sending of hostile messages within electronic relay chat rooms on the Internet. A questionnaire survey collected data from 114…
Descriptors: African American Students, Computer Mediated Communication, Ethnic Groups, Interaction