This kit is based on a review of the organization charts of 71 member libraries of the Association of Research Libraries (ARL) gathered in January 1991, compared with an earlier SPEC Kit published in 1986, and contains charts of 29 of the libraries. A summary of the chart analyses presents information about the titles of library directors,…

This preliminary report describes a project designed to formulate a competency model for research library managers as suggested input for job descriptions, recruitment and interviewing techniques, training, and curriculum review in the graduate professional programs. The objectives of the project are to identify the requisite managerial…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

In order to evaluate its library instruction program, a postal survey was conducted of students who participated in library orientation courses at the Technische Universitaet Wien (Technical University of Vienna) in Austria during the winter term of 1982/83. The orientation courses consisted of a 1-hour lecture on use of the library and a library…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

This report of the 95-member Council for the Comprehensive Plan for Libraries, which included representatives from government, libraries, and the public sector, is not intended to answer all the questions for all those concerned about the future of libraries, but rather to bring focus to the issues and to set a direction for solving the problems…

This 1982-83 statistical survey of libraries at four-year colleges and universities, two-year colleges, law libraries and miscellaneous academic institutions in the Pacific Northwest provides relevant data for comparison and inventory purposes. A total of 129 institutions responded to the questionnaire which was administered by the Pacific…

This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is…

The major purpose of this brief descriptive study was to determine the levels of professional and support staffing within the administrative, technical, public, and media services areas of Pennsylvania's private college libraries. The study also includes comparative data on student assistant staffing. Questionnaires were mailed to library…

This report is the fifth biennial survey of statistical information on 116 Pacific Northwest academic libraries. After an introduction which explains the data collection process and identifies some possible trends in the data, data tables present information for each of the institutions surveyed according to institutional category: four-year…

This report describes the library instruction program at the Technische Universitaet Wien (Technical University of Vienna) in Austria and proposes various program improvements, which are based in part on the results of a 1979 survey of over 2,600 faculty and students. An overview of the present state-of-the-art of library user education and…

A comprehensive survey of the faculty members and graduate teaching assistants at the University of Tennessee, Knoxville (UTK), was conducted in April 1987 with a response rate of over 75% (N=1,275). The purpose of the questionnaire--a product of discussions with the Faculty Senate Library Committee and library and campus administrators--was to…

This report is the result of a self-study undertaken by the staff of the University of Miami's Otto G. Richter Library as part of the Academic Library Development Program (ALDP), a management self-study program developed by the Association of Research Libraries' Office of University Library Management Studies. The basic responsibility for the…

Describes an instrument designed to assess the reference outcome in terms of patron report of success in finding what was wanted, rather than overall satisfaction. The results of a library survey which tested the reliability of this instrument and compared it with unobtrusive observation are reported. (Author/CLB)

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…