This paper examines the case study as a research method which can be used by those involved in research relating to school libraries. It highlights the key issues in selecting the case study as a research method as well as the advantages and limitations of the case study method. The paper also provides an example of a case study carried out in a…

This qualitative study explored the use of listservs as instructional instruments in a graduate-level leadership program at a Midwestern university. Nineteen graduate students, none of whom had prior training in using e-mail or listservs, participated in the semester-long project in which students were required to respond to assigned case studies…

This article presents a conceptual framework for the research and practice of educational computer conferences that shifts the focus from the on-line messages being exchanged to the participants' engagement with the conference. This framework, known as the "Iceberg Metaphor" or the "Michigan Model of educational…