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Download full textDouglas Harris; Jamie Carroll; Debbie Kim; Nicholas Mattei; Olivia Carr – National Center for Research on Education Access and Choice, 2024
Massive online user review platforms, with their star ratings and text reviews, are reshaping the information available for consumer and public service decisions. We study the leading K-12 schooling platform, GreatSchools, applying machine learning (Natural Language Processing, NLP) to 600,000 reviews that encompass the vast majority of the…
Descriptors: Elementary Secondary Education, School Effectiveness, Parents, Teachers
