Investigates the nature of published literature about public libraries based on a search of the ERIC database on CD-ROM. Findings show that authorship is dispersed, recently published journals and books are most often cited, and the specific subject matter is diverse. (EA)

Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Discusses library use instruction in public libraries. The need for instruction is examined, the commitment of public libraries to provide information rather than instruction is considered, academic library and public library users' attitudes are discussed, and a 105-item bibliography of descriptive literature on use instruction in public…

Describes the incongruence between the service priorities of the public library community and the public. The results of a public poll on library roles (e.g., educational support, independent learning, preschool programs, community information, reference, and popular materials) and an analysis of public library data for 1992 are compared and…

Compares directors' use of Public Library Data Service statistics and Federal-State Cooperative System for Public Library Data statistics to show how directors make use of statistics and to highlight the statistical information that directors find particularly useful. The survey addressed: last time of use; ways of use; frequency of use of…

Describes results of a 1986 survey of adult public library users in Mississippi. Data are reported on occupation, age groups, sex, level of education, frequency of visits, and services used; and results are compared with the findings of surveys of public library patrons in other states. A copy of the questionnaire is included. (six references)…

Two Wisconsin public library systems conducted a planning process for library services to special needs users during 1985-86. The needs assessment process used and the results obtained are described in detail and the two approaches used are compared. (One library collected more qualitative data and the other more quantitative data.) (EM)

Reports the results of a study of circulation records from 10 communities that were analyzed by Dewey Classification and by subjects to discover whether there is a relationship between community lifestyles and circulation patterns in public libraries. The hypothesis that data on community lifestyles have value for collection development was…

Describes a survey of library development officers in state library agencies that was conducted to investigate the types of governance structures of public libraries. Highlights include consolidation of public library services, public library boards, trends in public library governance, financial support and managerial effectiveness, and…

Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…

Twelve community telephone surveys administered to the residents of 34 Connecticut towns measured their knowledge, attitudes, and use related to public library services. Results suggested needed improvements in collection development, the importance of location, and residents' willingness to pay more per year for library services. (SLW)