Discusses the need to think of public libraries as businesses rather than as functions of society. Topics include keeping old customers and attracting new ones; taxes; competition from the private sector; the use of technology; training people to use technology; mission statements; library services; and marketing. (LRW)

Two articles explore the process of budgeting for library technical services and the impact of automation on this process in terms of equipment expenditures. The second article describes the retrenchment and fund raising activities of a public library in financial difficulty and their effects on future plans for the library. (CLB)