The purpose of this article is to share findings from a qualitative study showing the positive influences the local public library and the school library had on the personal and academic lives of 18 low-income English language learners of Mexican descent while they were adjusting to the numerous demands of school in the US. For these students, the…

Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…

Reviews a study by the RAND Corporation on the changing ethnic nature of California which focused on the impact for public library services of having the majority of the population composed of what once were racial and ethnic minorities. The report is criticized for the narrowness of the questions addressed, softness of data, and simplicity of…

Explores the feasibility of a centralized, networked reference service in a library setting by comparing traditional reference services at the County of Los Angeles Public Library with a commercial inbound call center. Discusses costs and efficiency when librarians answer questions able to be handled by paraprofessionals. (Author/LRW)

In order to gather information detailing the extent and effectiveness of oral history projects in public libraries, questionnaires were sent to public libraries in 11 states that listed "oral history" among their resources in the American Library Directory, and to a small number of other libraries in these states with oral history…

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

Describes a needs assessment process that was developed for the Soledad branch library, which is located in a rural, predominantly Spanish-speaking community. Questionnaires for users and nonusers are described, community residents' involvement is discussed, desirable library services are suggested, and needs in a bilingual community are…

This conference was held to bring librarians and users from academic, public, school, and special libraries together to discuss how resource sharing among all types of libraries, for the benefit of all types of users, might be enhanced through formal multitype networking. A conference workbook was provided for participants to read ahead of time,…

Discussion of information literacy focuses on the homework help centers developed by the County of Los Angeles Public Library. Describes a study conducted in partnership with the University of Southern California that investigated the cost effectiveness; success; and student, teacher, and parent perceptions of the centers to justify funding. (LRW)

A survey was conducted to determine if California public libraries and systems serving 150,000 or greater populations met certain audiovisual standards established by the American Library Association (ALA). Fourteen public libraries and 11 systems responded to questions covering the criteria. Half the public libraries and the majority of systems…

This study was conducted to determine how library users in California say library use helps them. While most library effectiveness studies infer effectiveness by looking at the movement of materials or reports of user satisfaction, this study proceeds from the assumption that libraries need to know how library use helps in user terms. The study…

To explain why member libraries were failing to fill interlibrary loan requests, this study surveyed 26 public, school, community college, university, and special libraries throughout the Cooperative Information Network (CIN). The study was designed to discover: which libraries were chosen for loans, how soon patrons wanted loan information, how…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

A new library in San Jose opened on August 1, 2003. This library is the result of a unique collaboration between San Jose State University Library and the San Jose Public Library. The planning for this new library highlighted merging several key areas of operation, including Government Publications. Several years before the two libraries merged,…

This examination of library services to business, commerce and industry in California was based on conferences with State Library personnel, discussions with librarians from five major resource libraries, and a study of library resources and needs in nine California cities which included visits to the public libraries and interviews with public…