Describes the background, goals, methods, and results of a needs assessment study at the New York Public Library. This structured, phased self-examination was designed to form a consensus about the institution's long term needs and priorities. (CLB)

This paper reports the results of a circulation study in the government documents departments of a public library and an academic library. Based on a systematic random sample of the records of materials returned in 1981, the study had two purposes: to seek evidence to support the assumption that current documents circulate more than older ones;…

Draws some initial connections between library performance measures and library space planning and collection management. Output measure surveys are suggested for establishing hierarchies of use and appropriate design of environments for housing the collection. Four references are listed. (MES)

This report considers the issues of gifts, donations, collection development, long-range planning, and budget constraints which arose as a consequence of a collection development study undertaken for a public library system serving a population in excess of 200,000. Gifts to the general collection are distinguished from gifts to special…

This discussion of ways to solve the problem of overdue library materials reviews three pertinent articles from the library literature, several studies of the Oklahoma City Metropolitan Library system, and a 1985 study at a southwestern public library. Attempted solutions are cited, including fines, overdue notices, retrieval methods such as the…

Reports results of a survey of specialized administrators of public libraries which examined administrator characteristics, including positions held, professional self-identification (librarian or other), educational background, civic and professional activities, career patterns and job satisfaction. The need to examine further the disparities…

The papers in this proceedings consider ways in which user friendly interface design may be used to make online systems in public and academic libraries easier to use, and thus more attractive to potential users. A short introduction by F. W. Lancaster is followed by nine papers: (1) "Linking the Unlinkable" (Michael Gorman); (2)…

This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 82 Association of Research Libraries (ARL) institutions conducted in early 1992 in order to gather information on interlibrary loan by examining a number of operation and management changes that are occurring and the steps that might be taken to ease the pressure…

This 11-document kit introduces the current and planned uses of telecommunications facilities in the computerized information systems of several research libraries, public libraries, and library groups contacted in 1983. The first two documents are excerpts from reports on networks: "Telecommunications: An Overview for OCLC," and…

Discusses scale and character of changes brought about in interlibrary loan borrowing procedures through use of online searching and electronic messaging. Specific changes in University of British Columbia library and a survey of other Canadian university and public libraries (character of work, job classification, work assignments) are reported.…

This report presents the findings of a survey of New York State Library System administrators and governors designed to provide an empirical benchmark of opinion within the New York State library system and to aid in discussion, evaluation, and planning at the library systems conference. Survey data were collected by means of telephone interviews…