Education shares many similarities with service delivery in the business sector. The student often experiences the total service within the classroom. Marketers in retail stores and the hotel and hospitality industry have long acknowledged the ability of the physical environment to influence behaviors and therefore make concerted efforts to create…

This study tested the assumption that the effectiveness of feedback with regard to performance, motivation, and affect is moderated by the learners' self-concept. A total of 72 sixth-graders completed a web-based interactive learning program. Half of the sample received feedback and the other half received no feedback. Differential feedback…

In line with self-determination theory and Fredrickson's (2001) broaden-and-build theory of positive emotions, this study adopts a positive perspective on students' school experiences and their general psychological functioning. The reciprocal effects of positive school experiences and happiness, a dimension of affective well-being, are examined…

While research on the traits and skills of effective leaders is plentiful, only recently has the phenomenon of toxic leadership begun to be investigated. This research report focuses on toxic leadership in educational organizations--its prevalence, as well as the characteristics and early indicators. Using mixed methods, the study found four…

While most studies of emotion recognition in Asperger's Syndrome (AS) have focused solely on the verbal decoding of affective states, the current research employed the novel technique of using both nonverbal matching and verbal labeling tasks to examine the decoding of emotional body postures and facial expressions. AS participants performed…

How do we assess how happy we are? One theory is that we compare life-as-it-is with standards of how-life-should-be. In this view, happiness emerges from a cognitive evaluation that draws on socially constructed standard of the good life. Another theory holds that we rather infer happiness on the basis of how well we feel most of the time. In that…

The remarkable contributors to this special issue highlight the importance of developmental research on emotion and its regulation, as well as its conceptual and methodological challenges. This commentary offers some additional thoughts, especially concerning alternative views of the convergence of multiple measures of emotional responding, the…

Although knowing and feeling the emotions of other people might result in less bullying, we argue that not caring about these feelings will also be important. That is, what good is empathy, if one does not care about the feelings or values of others? We examined self-reports of callous-unemotional traits (CU: Inventory of Callous-Unemotional…

This study evaluated prospective longitudinal relations among an index of poverty-related cumulative risk, maternal salivary cortisol, child negative affect, and maternal sensitivity across the first 2 postpartum years. Participants included 1,180 biological mothers residing in rural and predominantly low-income communities in the United States.…

Reflective thinking is an important feature of study-abroad learning, yet research on reflection in this context is sparse. The current study examined student reflection on 3 content areas (Academic Expectations, Cultural Expectations, and Psychological Issues) at 3 times (before, during, and after study abroad). A content analysis approach with…

Several studies demonstrate the impact that childhood abuse has on adult life (Felitti et al., 1998; Galea, 2008). This study sought to examine the impact of childhood abuse on college student life. Physical, sexual, emotional, and spiritual abuse were examined in a group of college students from Andrews University and Southern Adventist…

Building on previous studies that formulated measures for assessing self-efficacy beliefs regarding the management of anger/irritation and despondency/sadness, we developed 3 new scales to assess perceived self-efficacy in managing fear, shame/embarrassment, and guilt. In Study 1, the internal and construct validity of the 5 aforementioned…

This study explored how direct care workers in nursing homes conceptualize good care and how their conceptualizations are influenced by external factors surrounding their work environment and the relational dynamics between them and residents. Study participants were drawn from a local service employees' union, and in-depth interviews were…

Mood affects the way people think. But can the way people think affect their mood? In the present investigation, we examined this promising link by testing whether mood is influenced by the presence or absence of associative progression by manipulating the scope of participants' information processing and measuring their subsequent mood. In…

Background: Although many children grow up with more than one sibling, we do not yet know if sibling dyads within families show similarities to one another on sibling affection and hostility. In the present study the hypotheses were tested that (a) there will be significant between family variation in change in sibling affection and hostility and…