The University of Michigan, Ann Arbor had embraced service design and design thinking, but the pandemic-induced campus transition enabled staff to innovate differently. Many services transitioned to virtual options but some onsite library services reopened for Fall 2020. Library employees created a new service model to accommodate request…

In 2021, Mexico introduced "Pasaporte al Aprendizaje," a localized version of the Learning Passport digital learning platform, to mitigate learning loss after widespread school closures due to the COVID-19 pandemic. Between October 2021 and February 2023, almost 100,000 students utilized it for upper-secondary courses. The research…

The COVID-19 pandemic, along with historical inequities, resulted in a widening of the achievement gap between underserved populations and more advantaged students. In response to this issue, California took action by allocating additional funds to public school districts for out-of-school-time services through the Expanded Learning Opportunities…

Background: Many healthcare and educational services providers have undergone a rapid transition from a face-to-face to a tele-practice mode of service delivery in the context of the COVID-19 outbreak. This, in turn, has led to a need to understand better the evidence underpinning such moves. Based on a review of existing reviews, this paper…

COVID-19 disproportionally impacted the health and well-being of older adults--many of whom live with chronic conditions--due to their higher risk of dying and being hospitalized. It also created several secondary pandemics, including increased falls risk, sedentary behavior, social isolation, and physical inactivity due to limitations in mobility…

In present conditions, where distance education applications in higher education have become widespread due to the COVID-19 pandemic, it is seen in the research studies that the satisfaction levels of the lecturers and students are low. Although the developments in information technologies have reached advanced dimensions, the problems experienced…

Academic advising, if done effectively, can play a significant role in supporting student retention. However, as a relatively new field in South Africa, there is limited locally contextualised research into advising interventions and their effectiveness. So, there is a need for evidence-based approaches that will lead to more intentionally…

There is a pressing need for prevention programs that address increasing rates of epidemics and pandemics, including noncommunicable diseases. However, many populations face substantial systemic barriers to accessing traditional prevention programs. To minimize persistent service utilization gaps for underserved populations, the field requires…

Communities in California and around the country are implementing learning hubs to provide in-person education supports to students who are distance learning. In this brief, we explore a prevalent learning hub model and raise considerations for local policymakers, schools, and expanded learning partners. We include guidance for the design and…

The COVID-19 crisis has upended students' lives and their career plans, including their ability to line up college internships. As millions of people across the country continue to work or attend school from home, many companies and organizations have had to cancel their internship programs, which are an important part of recruitment and diversity…

It has quickly become apparent in the past year that online learning is not only an asset, but it is critical to the continued education of youth during times of crisis. However, districts and schools across the nation are in need of guidance and practical, research-backed approaches to distance and hybrid learning. The current COVID-19 crisis has…

During the global pandemic of the 2020-21 school year, school districts rapidly transitioned from the traditional in-person structure of school to distance learning. This research study sought to understand how superintendents envisioned virtual learning as an option within their school district portfolio, exploring the barriers faced in its…

Academic advising is a High-Impact Practice that supports better outcomes for all students, particularly those encountering structural barriers to success. This paper presents a case study of processes followed in a three-year project (2018-20) at the University of Cape Town (UCT) to conceptualise, design, and start implementing an academic…

This article documents a collaborative effort between university teacher educators and an urban school district in Wisconsin to address acute teacher shortages in bilingual education. The effort took shape as a Grow-Your-Own program based on the teacher residency model. Several innovations were required in program design and implementation to…

Like many institutions around the world, the COVID-19 pandemic prompted us to shift our summer 2020 in-person undergraduate experiential learning program to a remote, virtual format. Here, we present our observations, summarized in 10 best practices, for moving a STEM-focused research experience for undergraduates, experiential learning program or…