Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

Planning and implementing a website requires the participation of most school or district departments. There are four phases: planning and information gathering (pertaining to audience, cost estimation, purpose, content, and scope); design and layout considerations; construction and implementation; and final integration (involving policy and legal…

The push to implement classroom technology, regardless of cost or real benefit, often intrudes on making wise choices. Strong technology candidates will provide a compelling extension to ongoing classroom work, be good curriculum enhancers, offer cost-effective software and equipment options, and offer a gentle professional-development learning…

Schools should anticipate unavoidable problems when implementing a technology plan, project, or program. Technology programs should be built around curricular needs, not gurus. Programs are costly, software remains problematic, and (large) size matters. Blending laptops and desktops is feasible. Faculty consensus helps, and upgrades are…

It is difficult to estimate the costs of not writing thorough IT policy. Misuse of IT resources, whether through ignorance or malice, costs money, as do court cases that can result from abuse. Furthermore, a poor university accreditation report caused in part by poor policy documents will likely have an adverse impact on student enrollment. There…

The new information and communication technologies (ICT) affect currently most spheres of life, including all educational levels. Their effects are most likely to grow in the future. However, many predictions in the last few years as to the sweeping impact of the ICT on restructuring the teaching/learning practices at universities and their high…