Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

Predictive equations from Marchant's research on participative management and job satisfaction were tested using same data collection procedures and instruments that had been used to study 22 major U.S. academic libraries in 1970. Management style was again found to be best predictor of librarian satisfaction in academic setting. (17 references)…

Evaluates a project in which two library liaisons assisted freshman English students in writing library research papers. The need to develop new bibliographic instruction programs in conjunction with teaching faculty is also discussed, noting that this revives the aggressive 19th-century scholar/librarian model. (27 references) (KRN)

This compendium is a companion document to the Maryland Sailor Online Public Information Network assessment final report, and contains detailed study findings, study data collection activity write-ups, detailed methodologies, data collection tools, and consultant notes on the uses of the study's data collection instruments. The purpose of the…

During the last decade, research has become increasingly important to the profession of librarianship. Seven library schools now have doctoral programs, foundation grants have stimulated and supported scores of major projects, and the research method has been recognized as an accepted technique for solving library problems. The increasing volume…