In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

The statewide program review process for Illinois community colleges required by the Illinois Community College Board (ICCB) is scheduled on a five-year cycle, however, the value of program review is lost without regular opportunities for engagement and reflection on what has been learned through the process (Eggleston, 2020). Furthermore, one of…

Postsecondary institutions, and particularly community colleges, are positioned well to train more and more of the nation's entry- and middle-skill workers. The New World of Work (NWoW), a program that promoted teaching and learning soft skills, was designed in 2012 and operated briefly in over 75 community colleges in California. The program…

This brief describes the participatory action research by the Office of Community College Research and Leadership (OCCRL)--built on the findings of an initial evaluation study of the Illinois Community College Board (ICCB) program review process--toward the development of an equity-centered rubric to advance learning and support for the state's…

This report from the Career and Technical Education (CTE) Research Network Lead team provides final results from an evaluability assessment of CTE programs that feasibly could be evaluated using a rigorous experimental design. Evaluability assessments (also called feasibility studies) are used in education and other fields, such as international…

This research brief provides community college educators who are facilitating program review with tips, suggestions, and resources to ensure a high-quality review that advances equitable student outcomes.

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…

This study examined the impact of a newly created Academic Advising Professional Development (AAPD) online program focused on the three major components of the "Concept of Academic Advising" for new and experienced advisors. The four-unit training, created in Blackboard, was designed to educate advisors on the meaning and application of…

As the largest sector of higher education in the US, community colleges serve a critical role in helping many students pursue and achieve their educational goals. Most community college districts are led by a team that includes a governing board of trustees and a lead administrator (often called a superintendent, president, or chancellor) who…

In this chapter, we draw on the data collected during our evaluations of six TAACCCT grants to describe the challenges, successes, and transformative effect of adopting a developmental evaluation approach for community college programs.

CCRC recently conducted two major studies to shed light on the feasibility of implementing guided pathways reforms at scale and on the association between implementation and improvements in student outcomes. The first is an evaluation of the AACC Pathways Project, which involved 30 colleges from around the country that were committed to making…

Teaching-focused professional development (PD) programs offered at institutions of higher education (IHEs) are uniquely positioned to be levers of change that improve the quality of undergraduate science, technology, engineering, and mathematics (STEM) education in ways that broaden participation in STEM education, workforce development, and…

This dissertation conducts an evaluative case study on a community college's Career-Technical Education (CTE) Cultural Resource Management (CRM) technical certificate program to bridge the CRM workforce gap. The study assesses the program's design and development quality by aligning the program theory with stakeholders' needs, including…

Many scholars have sought to measure the effectiveness of diverse supplemental instruction programs. Nevertheless, it is difficult to generalize about supplemental instruction or compare data, given methodological and statistical incongruities and diverse approaches and student populations at various institutions. Quantitative and qualitative data…

Adjuncts continue to be an integral part of higher education; however, they are rarely onboarded at higher education institutions. Onboarding involves systematically introducing a new employee to an organization's values, processes, and procedures. For adjuncts, they also need formalized training in pedagogy. Without onboarding adjuncts, higher…