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Warfel, David J.; And Others – Social Work, 1981
Discusses components of a consumer feedback system and methods for the systematic collection of information. The system used by the "Teaching-Family Model" approach to residential treatment illustrates the successful implementation of feedback. (Author)
Descriptors: Accountability, Community Organizations, Community Services, Consumer Protection

Brody, Ralph; Krailo, Holly – Social Work, 1978
Voluntary funding organizations face increasing public demands for accountability in the use of funds. This article presents a model for evaluating the effectiveness of agency programs and discusses its applicability to the process of allocating funds. (Author)
Descriptors: Accountability, Community Organizations, Financial Support, Fund Raising