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Peer reviewedBlood, Richard W. – RQ, 1983
The online search evaluation form recommended by the Machine-Assisted Reference Section Committee on Measurement and Evaluation of Service of the American Library Association is discussed. Each of the 10 questions recommended for inclusion and questions rejected as inappropriate are analyzed. Eleven references and the Search Evaluation…
Descriptors: Evaluation Criteria, Libraries, Library Associations, Library Services
Peer reviewedMiller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development
