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Bone, Larry Earl – Library Journal, 1975
Reports on a study conducted in the fall of 1974 to survey goal and objective setting efforts as a management activity in selected large public libraries. (Author/PF)
Descriptors: Library Administration, Library Planning, Library Surveys, Management by Objectives
Holt, Glen E.; Elliott, Donald – Library Journal, 1998
Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)
Descriptors: Access to Information, Cost Effectiveness, Costs, Evaluation Methods