As we move into a "new normal" where digital and virtual models are playing a larger role in the delivery of instruction and student supports, it's increasingly important for us to deliver holistic, resilient, equitable, and student-centric systems. This requires transitioning to an adaptive culture that focuses on long-term…

Helping more students achieve their dreams involves identifying a wider set of student needs--including financial challenges and family responsibilities--and offering redesigned support services to meet them holistically. This holistic student supports approach emphasizes the need for colleges to redefine the way they understand, design, integrate…