Reports on a survey of community college chief student personnel officers, which focused on the comprehensiveness of student service program offerings and the relative contribution of the program to designated purposes. Reveals that purposes related to student development were subordinate to those related to delivery of services. (DMM)

Analyzes the major factors in the failure of student retention programs in community colleges by using an eight-phase hypothetical retention model which is compared with 18 principles of planned change. Concludes with generalizations and explanations for retention program weaknesses. (WL)

Student affairs professionals in community colleges are facing several major issues in need of resolution including: the insufficient use of existing knowledge about adolescent and adult development and organization development in program design and execution; and the insufficient use of knowledge of program evaluation for understanding the…