This paper describes a method used to evaluate 48 medical residency programs at one institution. It presents the background rationale, logistics, and results obtained by surveying alumni, in the context of their current practice, for relevant data on the value of their training experience. Surveys were sent for 3 years to all alumni of Cleveland…

Analysis of responses of 36 academic departments in a research university to a newly-implemented program review process after its first 6-year cycle, and to the 236 specific recommendations emerging from it indicated departments were most likely to act on recommendations if action was explicitly assigned and that most department chairs felt the…

This manual presents an instrument (the Dakota Parent Satisfaction Survey) and procedures for evaluating parent satisfaction with early intervention programs. The survey procedures have been used to evaluate seven early intervention programs each year since 1985. Development of the Survey is discussed, including the identification of program…

Since objective data on the effectiveness of self-help groups are not available, participants' views of a program's value are instructive. A study was undertaken to contrast participants' (N=232) evaluations of their self-help meetings with independent observers' (N=11) evaluations and to describe the components of their respective views in terms…

This report concerns an assessment of the quality of life in Family Housing villages at the University of Florida (UF) which was conducted in April 1986. Section I presents survey particulars such as number of respondents (N=1,551) and rate of survey return (85.7%). Section II contains Hansen's Seven-Step Model for needs assessment which was…

To determine the nature of camp for senior citizens, four participant observers (staff members) conducted open-ended interviews with campers at a five-day residential camp in Oregon. Results showed universal satisfaction with the camp experience. Campers valued the wide range of activities, comfortable places to socialize, and staff relations with…

This paper reports past performance data for document delivery services provided by two libraries at University of Minnesota (Walter Library, Institute of Technology Libraries) and results of survey of faculty served by these services. Differences between users and nonusers, reasons for nonuse, and correlates of extent of use are discussed. (EJS)

This report presents the findings of research conducted at 10 public sites during the Alternate Media Center/WETA-TV teletext trial in Washington, D.C., from June 1981 to July 1982, in which two different services were tested using Telidon technology. The first, which is characterized as a small electronic newspaper, placed more emphasis on timely…

This report investigated the determinants of college students' overall evaluations of their academic programs (major field of study). The manner in which students weight the various domains of satisfaction and dissatisfaction in determining their level of overall program satisfaction was examined. The gender differences and field differences in…

Predictive equations from Marchant's research on participative management and job satisfaction were tested using same data collection procedures and instruments that had been used to study 22 major U.S. academic libraries in 1970. Management style was again found to be best predictor of librarian satisfaction in academic setting. (17 references)…

The purpose of the study reported in this paper was to assess resident student satisfaction with the facilities, services, communications, staff, and programs offered by the Office of Housing and Residence Life of Auburn University (Alabama.) Campus ecology theory and A. Maslow's hierarchy of needs were used to interpret findings. A systematic…

In 1990, a survey was conducted of selected professional staff at 139 community, junior, and technical colleges nationwide to determine which national leadership/service organizations (NL/SO's) the colleges were affiliated with, to identify the NL/SO programs and services utilized by the colleges, and to evaluate those services. The survey was…

This essay focuses on a key change that the author has experienced in the practice of program evaluation research over the past 20 years: the accommodation of the logic of science and the psychology of politics. This change has substantially altered the role of the evaluator, the evaluator's relationship with clients, the design of an evaluation…

This discussion of the measurement of performance criteria and desired or acceptable level of achievement focuses on the performance criteria used for the evaluation of interlibrary services (success rate, turnaround time, cost, and impact of service). Document delivery, communication, and interlibrary loan research are covered. Fifty references…

This report describes a prototype current awareness service that was conducted at the University of Wisconsin-Stout from fall 1984 through 1985 and involved the selective dissemination of information through the use of online bibliographic databases and the routing of tables of contents from selected periodical holdings. A discussion of the…