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Jolly, Liz; White, Sue – New Review of Academic Librarianship, 2016
This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the…
Descriptors: Learning Experience, Library Services, Library Development, Case Studies
Atkins, Stephanie S. – Journal of Access Services, 2003
The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…
Descriptors: Academic Libraries, Library Networks, Library Services, Staff Development