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Chong, Yit Sean; Ahmed, Pervaiz K. – Quality in Higher Education, 2012
Based on Deci and Ryan's self-determination theory, this study examines the impact of an individual's motivation in pursuing higher education towards university service quality perception, with the individual's learning style posited as the moderator of the proposed relationship. The consequent effects upon satisfaction and behavioural intentions…
Descriptors: Undergraduate Students, Higher Education, Cognitive Style, Outreach Programs
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Ismail, Noor Azizi; Raja Mohd Ali, Raja Haslinda; Mat Saat, Rafeah; Hsbollah, Hafizah Mohamad – Campus-Wide Information Systems, 2007
Purpose: The paper's purpose is to investigate the current status, problems and benefits of strategic information systems planning implementation in Malaysian public universities. Design/methodology/approach: The study uses dual but mutually supportive strands of investigation, i.e. a questionnaire survey and interviews. Findings: Malaysian public…
Descriptors: Higher Education, Information Systems, Strategic Planning, Information Management