This report explores the links between trade unions and workplace training, and the potential benefits of social partnership in the skills system. The UK is relatively unusual in having no formal role for trade unions in the training system. In most advanced economies, trade unions and employers work alongside government in shaping the skills…

With an eye toward contemporary skill building to meet community centered economic needs, organizations such as Literacy Volunteers of America are increasingly pressured to examine new avenues in promoting employment readiness skills for the newly literate. These organizations and countless others have come to the realization that being prepared…

Guidelines for eliciting useful feedback focus on planned opportunities, collection during programs, multiple methods, descriptive information, feasible changes, clarification from learners, investigation of prompt response to learner concerns, staff discussion, receptivity to change, and commitment of resources. (SK)

This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

This paper describes the U.S. experience in providing vocational training to the low-literate. Chapter I presents an overview of the problem. It discusses the changing nature of work, the workplace, the worker, and vocational training itself. Chapter II describes the U.S. experience in the training of low-literates. The approaches, methods, and…

This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…

This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

A New Jersey Task Force on Adult Literacy recommended ways to improve the literacy delivery system for adults. This report and its recommendations focus on improving coordinated interagency planning and accountability to increase governmental efficiency, and on advancing the employability and self-sufficiency of the three million low-literate…

This collection of brief program descriptions focuses on the efforts of 10 community colleges to meet the current and future needs of their communities in the areas of economic development, worker training and retraining, and literacy education. The 10 colleges highlighted are: (1) Central Arizona College, which offers a highway maintenance worker…

This brief describes 14 national technical assistance organizations for work force and workplace literacy. Descriptions contain these types of information: specific areas of expertise, experience, or specialization; types of organizations with which it has worked; types of programs or services offered; geographic areas served; and clients. The…

The percentage of adults with high school diplomas is higher today than 10 years ago in every Southern Regional Education Board (SREB) state, but most SREB states will not reach the goal of 90 percent of all adults with high school diplomas or equivalent by 2000. The change is the result of state and local efforts to identify and attract more…

This guide is designed to help workplace trainers and curriculum writers to understand the role that language plays in vocational education and training, and to provide strategies to address language, literacy, and numeracy as part of the training provided. The guide is organized in four sections that cover the following: (1) learning about…

This resource kit, which is intended as a tool for training managers and training providers interested in planning language and literacy training programs for workplaces throughout Australia, consists of a magazine and three booklets detailing the following: the benefits of language and literacy training, sources of further information, and…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…