This report explores the links between trade unions and workplace training, and the potential benefits of social partnership in the skills system. The UK is relatively unusual in having no formal role for trade unions in the training system. In most advanced economies, trade unions and employers work alongside government in shaping the skills…

With an eye toward contemporary skill building to meet community centered economic needs, organizations such as Literacy Volunteers of America are increasingly pressured to examine new avenues in promoting employment readiness skills for the newly literate. These organizations and countless others have come to the realization that being prepared…

Guidelines for eliciting useful feedback focus on planned opportunities, collection during programs, multiple methods, descriptive information, feasible changes, clarification from learners, investigation of prompt response to learner concerns, staff discussion, receptivity to change, and commitment of resources. (SK)

The Rural Adventures in Workplace Literacy project at the College of Eastern Utah (San Juan Campus) assessed the literacy and basic needs of employees, developed curriculum materials, and provided training to employees in six industries in southeastern Utah and northern Arizona. Nine industries were contacted; six participated and were firmly…

This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

This bibliography lists almost 4,000 books and other selected nonperiodical literature in the field of adult education. The bibliography was prepared using the following sources: the card catalogue of the University of Southern Mississippi (USM) library; the bibliographies of all adult education books in the library's holdings; articles and book…

This paper describes the U.S. experience in providing vocational training to the low-literate. Chapter I presents an overview of the problem. It discusses the changing nature of work, the workplace, the worker, and vocational training itself. Chapter II describes the U.S. experience in the training of low-literates. The approaches, methods, and…

This report documents, in case study format, eight workplace literacy programs in Canada. Introductory materials highlight conclusions and discuss reasons for undertaking the project to document the Canadian experience in basic skills training from the perspective of the employer and employee and program design. Each case study or program profile…

This manual contains guidelines for implementing and maintaining Workplace Skills Enhancement programs. These guidelines are intended to be a resource to adult education directors and their staffs as they work with local businesses, industries, and organizations in combating adult illiteracy. The manual is divided into the key steps in…

This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

The need for a better educated work force has created a corresponding need for workplace literacy programs. A number of issues have emerged as the focus of literacy education has shifted from improving social mobility to providing employment-related literacy programs. Some of these issues are related to the need for more resources for workplace…

This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

PLAN, Inc., a nonprofit, community-based literacy training program, conducted a workplace literacy training program in partnership with the Washington (D.C.) Hospital Center (WHC). During an 18-month period, the program provided workplace literacy training and career development skills to employees in several service departments and…

A New Jersey Task Force on Adult Literacy recommended ways to improve the literacy delivery system for adults. This report and its recommendations focus on improving coordinated interagency planning and accountability to increase governmental efficiency, and on advancing the employability and self-sufficiency of the three million low-literate…

This collection of brief program descriptions focuses on the efforts of 10 community colleges to meet the current and future needs of their communities in the areas of economic development, worker training and retraining, and literacy education. The 10 colleges highlighted are: (1) Central Arizona College, which offers a highway maintenance worker…