This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

This brief describes 14 national technical assistance organizations for work force and workplace literacy. Descriptions contain these types of information: specific areas of expertise, experience, or specialization; types of organizations with which it has worked; types of programs or services offered; geographic areas served; and clients. The…

This report contains a list of 21 contacts and 9 references concerned with workplace literacy programs in the hotel and food service industries. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed are mostly reports of workplace literacy projects in…

This report contains a list of 5 contacts, 12 research reports and studies, 4 publications in program planning and administration, and 16 curriculum materials in the field of family literacy. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed…

This report contains a list of 24 contacts and 15 references concerned with workplace literacy programs in small businesses. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed are mostly reports of workplace literacy projects in small businesses…

This annotated bibliography describes 42 documents dealing with work force and workplace literacy. Annotations are provided for 17 how-to guides and assessment tools, 19 policy reports and research papers, and 6 surveys. The following are among the topics covered in the individual documents described: job-related literacy training, basic skills in…