Examines the organization of quality circles in Italy, the training aspect of these quality circles, and advantages and limitations of quality circles. For successful circles, the author recommends a feasibility study by qualified consultants, an experimental pilot project confined to certain parts of the company, and a fully informed management.…

A student exchange program in which Italian secondary students of French visited Lyon is described, including the impetus for the trip (a European Community initiative to promote international exchange), the search for an exchange partner institution, program design and planning, the trip itself, and evaluation of the effort. (MSE)