Europe has recently seen a massive multi-ethnic influx of migrants, marred by high social costs of inter-ethnic confrontation. This has prompted scholars to develop training schemes to improve the social skills needed to cope with this situation. Decades of studies have acknowledged empathy as a crucial variable in the development of positive…

Teachers' problem-based learning knowledge, abilities, and attitudes are important factors in successful K--12 PBL implementations. This article describes the development and use of a free, online module entitled "Design a Problem-Based Learning Experience." The module production, aligned with theories of andragogy, was a partnership…

Italy is well known for its difficulty in introducing any educational evaluation system. This paper explores the dynamics which occurred in Italy in 2010-2011, within the context of the umpteenth national pilot of school and staff evaluation. Our research object is an unfinished project, observed in its development. We get close to the struggles…

Monitoring the learning process in computer supported collaborative learning (CSCL) environments is a key element for supporting the efficacy of tutor actions. This article proposes an approach for analysing learning processes in a CSCL environment to support tutors in their monitoring tasks. The approach entails tracking the interactions within…

Examines the organization of quality circles in Italy, the training aspect of these quality circles, and advantages and limitations of quality circles. For successful circles, the author recommends a feasibility study by qualified consultants, an experimental pilot project confined to certain parts of the company, and a fully informed management.…

This guide promotes the use of natural supports to assist individuals with severe disabilities. The first two sections review the development of natural supports in the workplace, including changes in perspectives on the role of persons with disabilities, utilization issues, and the definition of natural supports. A seven-step process reflecting…

The possibility of enhancing the comprehension of television news reporting through a school program of literacy education was studied in Italy with 60 7th graders and 50 11th graders. Results demonstrate that even brief critical viewing instruction can have an impact on student comprehension and attitudes. (SLD)