This report by Paul Woodgates explores change initiatives in higher education institutions, considering why they are needed and why they are difficult to deliver. He outlines how universities should carefully design change projects to maximise impact and likelihood of success.

Purpose: This study provides insight into the nature of peer-mentoring opportunities for teacher candidates, including common challenges and benefits that can be used to inform best practices for implementing peer-mentoring programs by higher education institutions. Design/methodology/approach: Qualitative interviews were conducted to glean…

As Spanish heritage language (SHL) programs grow nationwide, SHL program directors (PD) are tasked with negotiating the intricacies of either building an SHL program from scratch or carving space for a program that, unlike second language (L2) programs, are not institutionalised. Considering the evidence of deeply embedded dominant language…

This report highlights the critical role family literacy and learning play in breaking down barriers between different learning contexts and engaging hard-to-reach adults and children in education. This report was developed as part of a family learning project initiated by the UNESCO Institute for Lifelong Learning (UIL) in 2016. Based on the…

The 21st century learner resides in an advanced global society that is led by the waves of the economy, advances in the technological world, concern around our safety and security, as well as demographical changes (Carver & Markatos-Soriano, 2007). The trends suggest education needs to equip students with the attitudes that promote respect for…

This paper is a case study of a Master of Library and Information Studies degree program online option that has been unusually successful in retaining and graduating students. Design characteristics of this program that has maintained a retention rate of over 90 percent over five years are described and mapped to the literature on distance…

Purpose: To tell the story of a particular digitisation project with which the author has been closely involved, illustrating the problems and scope of the project and focusing especially on the issues relating to the selection of appropriate content. Design/methodology/approach: This paper is based largely on personal involvement in the project…