Conflict management is one of the most stressful and frustrating aspects of a school leader's job. An inability to overcome conflicting viewpoints, ever more palpable in today's polarized climate, stymies innumerable school reform efforts. Yet, the subject is rarely examined in graduate-level leadership preparation programs or in-service…

Special education is a vital and challenging area of service within American education. The services it provides and the processes which are employed are highly articulated and regulated by an extensive network of federal and state laws. Policy tends to drive decision making processes and accountability more than it guides instruction, decisions…

The purpose of this study is to analyze the pluralistic leadership behaviours of school principals in the Turkish educational context. The exploratory design was used in this study, which employs the first qualitative, and then quantitative data collection methods. The sample of the study was determined using the maximum variation sampling…

Racial inequity is a pernicious problem in American schools. Discrepancies in school discipline show that black students are two to three times more likely than their peers to be suspended and expelled, even for similar infractions. This directly affects the racial achievement gap, school dropout, and involvement in the juvenile justice system.…

Distinguishing between problems that have solutions and dilemmas that need to be managed, the authors identify three overarching questions from the School ABC case that center around data and perceptions. Because the ability to talk openly and honestly about difficult issues is critical to the health of a school, the authors consider the obstacles…

Many school principals say that the toughest part of the day is recess. That's because recess is when most trouble starts. When the author asked one principal recently about recess, she promptly rattled off a list of headaches, such as "the teasing, the fights, the bullying, the injuries, the referrals." In this article, the author describes…

Focuses on the identification of principles and strategies to be followed in conflict resolution. (Author/MLF)

Investigates the way individuals seek to resolve role conflict (the resolution-oriented decisions they make), the reasons they ascribe to specific role conflict resolution decisions, and why these reasons differ depending on the role actors, organizational level, and specific nature of the conflict issue. (Author/IRT)

Develops a profile of preferred conflict-management behaviors and strategies of a sample of principals in a large urban school district with site-based managed schools. Results reflect principals' preference for solution-oriented conflict strategies, where differences are resolved through collaborative and integrative problem solving. (Contains 85…

An instrument is presented for self-assessment by secondary school principals to identify both their willingness to intervene and their style of intervention in conflict situations with students and colleagues. (Author/MLF)

Testing the validity of a model incorporating the "threat" factors in crisis decision-making, this study rested on the assumption that the threat of crisis decision-making stems from two sources: perceived effects of the crisis (stimulus threat) and perceived adequacy of capabilities for dealing with the crisis (response threat). Stimulus threat…

This paper attempts a description of some of the problems principals face, along with suggestions for solving them. The main focus is on discipline and dealing with student misconduct, but relations with parents, teachers, and police are also considered. (Author/SJL)

As middle managers in the educational enterprise, principals are pressured by groups with goals at odds with their own. After attempting to resolve three thorny ethical dilemmas, one female principal realized that conflicts are more often caused by superiors and government agencies than by students, parents, and teachers. The question arises: is…

Few school principals receive training on how to handle problems with parents. Strategies that principals can use for dealing with such problems are presented in this book. Chapter 1 describes the parents of today's children and discusses the critical issues that cause misunderstandings in schools. Next, strategies for defusing parents who are…