The state-university's interaction and relationship has long been a key focus of scholarly discussion. A distinct strategy in China's higher education is policy experimentation (PE), which allows indigenous policy innovations to be generated at local institutions and incorporated into national policymaking. The PE approach allows power negotiation…

This study investigates the inspiring leadership values in building an excellent inclusive higher education, including proactiveness, high-spiritedness, visionary, and humanist mindset. This was a case study where data were collected through in-depth interviews, direct observation, document analysis, and audiovisual material observation. The…

Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…

The literature and the employee and workforce surveys rank collaborative problem solving (CPS) among the top 5 most critical skills necessary for success in college and the workforce. This paper provides a review of the literature on CPS and related terms, including a discussion of their definitions, importance to higher education and workforce…

Mediation has become common in many areas of society, including marital dissolution, community disputes, governmental agencies, and business and industry. Though higher education has been slower than society to adopt mediation services, campus mediation is becoming increasingly more common. This article explains why mediation is a viable…

Despite progress, women are still disproportionally underrepresented in leadership positions in higher education. Women must contend with a glass ceiling, which we argue is constituted by discourses of impossibility and femininity. These discourses discourage women from recognizing their qualifications, continuing to develop skills, and making a…

Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Michigan State University embarked upon an initiative to explore deliberative dialogue as a tool for addressing community-based contested issues in agriculture and natural resources. Our goal is to assess the extent to which deliberative dialogue can help "bridge the divides" among citizens and professionals and fulfill the land-grant…

University administrators can take a cue from pilots. Pilots regularly face decision situations where much lies in the balance. So it is with university administrators. The department, college or university itself can be compared to an aircraft. In flight, there are times when the sun shines and winds are favorable: a comfortable flight results…

This document, one of several prepared by the University Urban Interface Program at the University of Pittsburgh, deals with the nature and solution of conflict within the environment. Many professionally trained managers are ill-prepared to deal with conflict in their environment. They often do not see it as a part of their managerial function.…

Discusses the use of electronic mail within the general resolution and management of administrative problems and emphasizes the need for careful attention to problem definition and clarity of language. Presents a research-based five-step model for the effective use of electronic mail based on experiences at the University of Nebraska at Omaha.…

The criterion of topicality must be met by all advocates of academic debate policy in order to achieve effective and organized argument. The plan upon which each individual debate round is built must first satisfy the requirements imposed by the resolution. The policy proposal should answer the question of whether the affirmative plan, as a whole,…

This report of the Ombudsman at Cornell University discusses: the composition of the staff; the volume of work; the sources of the complaints (the office serves the whole University community); the classification of complaints by subject, and source of complaints by College or Agency; the procedures used in handling the complaints; the types of…

Once a college or university has chosen a consultant, details of the relationship may need negotiation, and a contract protecting both parties must be drawn up and signed. A range of contract options is available, depending on the nature, cost, and sensitivity of the work to be done. (Author/MSE)

Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14…