Assertiveness training models show shortcomings in those situations where assertiveness results in stalemates or conflicts, or both. Deadlocks may occur when antagonists demonstrate appropriate assertive behavior. Conflict management using problem-solving skills allows individuals to learn appropriate methods of dealing with conflictual or…

The Conflict Resolution Model was formulated by a group of Australian psychologists who set about integrating the literature on achieving mutually beneficial outcomes in a conflict situation in order to create a best-practice prescriptive process for conflict resolution. A number of experimental studies conducted at the University of Tasmania with…

Describes a training program designed to increase assertiveness and interpersonal skills. Program contains three major components: work situation problem solving; continuing in-house training, and evaluation. Methods include videotaping, group discussion, and role-playing. Discusses facilitator's role. Reports pilot test results concerning…

The validity of an automated experimental system incorporating a computer mediator for resolving conflicting requests to speak among four-member problem-solving teams was assessed. Learning how to use problem-solving strategies was affected by this new method for facilitating participation in dialogue. Strategy learning among shy and assertive…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

This student activity book includes worksheets that secondary students with and without disabilities can use to complete each activity in the "Steps to Self-Determination" curriculum. The program is meant to assist students in learning more about themselves and developing the skills they need to achieve their goals, getting support from family and…

The "Self-Determination Knowledge Scale" (SDKS) Form A and Form B are designed as a pretest and posttest for the "Steps to Self-Determination" curriculum. The program is meant to assist students, with and without disabilities, to learn more about themselves and develop skills to achieve their goals, get support from family and friends, and learn…

Reports on a study of the relationships between assertiveness and cooperativeness dimensions of conflict styles among 202 graduate business students. Finds that preferences for assertiveness are reflected in both strategic and tactical use of behaviors. Also finds cooperativeness is associated with last-choice behaviors. (CFR)

This study examined the relation of social situation variables and children's gender to children's social problem solving ability in potentially unsafe situations. A total of 62 preschoolers (mean age 4.4 years) were shown a series of four vignettes. In two vignettes, an adult or a child asked a second child to cross a street. In two other…

Teacher strategies to prevent or deal with conflict with parents or students include practicing assertive communication, validating feelings of others, recognizing barriers to effective communication, developing trust in relationships, and practicing collaborative problem-solving strategies. If educators have the tools to manage conflict, they can…

This curriculum guide is focused on helping secondary students with and without disabilities gain knowledge and skills that will allow them to increase their ability to achieve their goals in environments with varying levels of receptivity to the concept of self-determination. The curriculum is designed to be delivered over the course of one…

The assumption that one person is trying to change another often makes the encounters between staff developers and teachers tenuous and delicate. The coordination and negotiation over role and status is seen in two different interactions. In the first encounter, between a staff developer and two teachers, the staff developer was the problem…

Based on the latest knowledge about early violence prevention and effective teaching strategies, this book describes practical ways for early childhood educators to handle children's aggression and shows how to help children become assertive, nonviolent problem solvers. The book's repertoire of proven approaches includes teaching children how to…

Evaluated effects of time pressure on attributions made and solutions generated in hypothetical social problem situations by aggressive and nonaggressive boys. Found a greater level of arousal in the time pressure condition than the untimed condition across all subjects and greater numbers, more types, and more aggressive solutions. (SD)

This document contains a set of activity sheets designed to enhance the self-esteem of middle school and high school students while helping them to develop a number of important life skills. Designed to be a supplement to other self-esteem enhancing strategies teachers are using, the activities in this book can be infused into the regular…