Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? This newly revised, second edition of Elaine McEwan's bestselling classic will help manage the most difficult audience, adding several new features and examples that will give the confidence and skills needed to handle such situations, including: (1) Over two…

Any group has the potential for mistrust, suspicion, and rancor, and so effective leadership involves developing attitudes that guide groups to recognize and work through conflict in order to maximize the potential for collaboration. This book offers practical guidance to leaders encountering conflict in their organizations. Based on years of…

Today's principals face unique challenges--demands of time, knowledge, and organization, which take their toll on even the most flexible leader. A complement to the insightful "Survival Skills for the Principalship: A Treasure Chest of Time-Savers, Short-Cuts, and Strategies to Help You Keep a Balance in Your Life" (ED495598), this ready-to-edit…

Today's principals face unique challenges--demands of time, knowledge, and organization which take their toll on even the most flexible leader. This compilation of resources offers practical, ready-to-use solutions to the issues and dilemmas facing principals every day. These valuable resources can be consulted for years to come as a long-term…