There are many ways to assess the effectiveness of school conflict resolution training (CRT) programs. Some methods require extensive resources, but others, conducted by CRT practitioners themselves, also provide useful information. This digest presents a framework for CRT evaluation by practitioners that enables them to reflect productively on…

Chapter 13 of a revised volume on school leadership, this chapter offers suggestions to help educators improve their performance in meetings, both as group leaders and as participants. Well-run meetings can rejuvenate an organization, leading to improved teamwork, communication, and morale. A poor meeting, on the other hand, can have a…

Chapter 11 in a volume on school leadership, this chapter draws from the work of many authorities to define and classify conflict and present techniques for its management in schools. Emphasizing that conflict can have positive or creative as well as negative or destructive results, the author notes that all conflict need not be resolved. He…

Children should be taught as early as possible how to handle disagreements with each other without letting their anger get out of control. As they get older, they should be helped to apply the conflict-solving methods they learned as children to the more complicated problems that appear in adolescence. Children's attitudes are influenced by all…

The role of the academic dean, role conflicts, and the occupational experiences and performance of deans are considered. Role conflict for academic deans is related to clashing constituencies, role ambiguity, lack of correspondence between organization requirements and the personalities of incumbent deans, changing organizational needs over time,…

The dynamics of a diverse work force characterized by organizational change, competition, and complex communication are increasing attention toward finding new ways of avoiding the costly and destructive outcomes of relationship dysfunctions. Litigation and legal negotiation are two of the most expensive ways of conflict resolution; and…

A growing number of schools and districts are considering using teams to handle all types of decision making and advisory activities. The term "teams" can be applied to a wide spectrum of groups with various purposes or powers. This bulletin was designed to assist those who want to create efficient, successful teams. It provides…

This digest discusses mediation as a form of conflict management that is receiving widespread attention in schools. Mediation involves a neutral third person, called a mediator, who assists the disputants in resolving their problem with the consent of all parties. It offers a risk-free way to settle disputes for the parties involved. Unresolved…

This publication summarizes five works exploring the key role schools can play in dealing with emotionally disturbed students, in part because teachers are more reliable sources of information about troubled youths. The importance of interpersonal cognitive problem-solving (ICPS) skills is analyzed in "Preventing Violence the Problem Solving…

This digest addresses the topic of increasing violence among and against youth in society. The opening section "What Personal Qualities Are Associated with Reduction of Violence," identifies: (1) problem-solving and reasoning skills; (2) social capacities; and (3) a productive sense of purpose, independence, and power. The section…

This document presents a brief overview of conflict resolution in school settings and defines conflict resolution as: (1) a constructive approach to interpersonal and intergroup conflicts that helps people with opposing positions work together to arrive at mutually acceptable compromise solutions; and (2) as the body of knowledge and practice…

Conditions that inhibit change in higher education institutions and various models of the change process are described. Attention is also directed to: organizational character, structural features, planning procedures, key individuals in the change process, and practical advice about change. The major change models for higher education…

Summarizes 11 ERIC documents and journal articles on teaching conflict resolution to students, particularly students in the middle grades. Includes discussions of conflict among students and strategies for dealing with violence in schools, descriptions of conflict resolution programs and projects implemented in schools, and an analysis of the…

Four areas of college management responsibility are reviewed: the mission of the organization; administrator/faculty relationship; individual stress; and measuring organizational health. According to Argyris (1980) an organization updates its goals (1) as a consequence of detecting and solving routine problems, and (2) through periodical…

Based on the assumption that the survival of the nation's schools and their leaders depends on these leaders having real influence over the quality of schooling, this volume draws from the work of many authorities to look at leadership from three perspectives: the person, the structure, and the skills. Chapters focusing on the person who holds the…