Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…

Many schools have problem-solving teams that support teachers by helping identify and resolve students' academic and social problems. Although research is limited, it has been found that teams sometimes fail to implement problem-solving processes with fidelity, which may hinder the resolution of problems. We developed the Team-Initiated Problem…

The director of curriculum support services at Oregon's Wasco Education Service District discusses methods that superintendents, board members, and school leaders can use to control conflicts in their school organizations. Surveyed were 239 Oregon school board members and 135 superintendents who were asked to identify which of the following…

An Oregon elementary-school principal describes her experience of creating a peaceful school. To create the safe environment needed for learning, teachers taught students conflict-resolution skills; 15 life skills, such as integrity, initiative, flexibility, and humor; and a three-step problem-solving model. Students are taking their new skills…

Designed for parents of students with disabilities living in Oregon, this brochure describes the general mediation process that parents can use to resolve special education services disputes with schools. It begins by discussing what mediation is and the characteristics of a trained mediator. It addresses the requirement for making mediation…

This textbook is designed for use: (1) as a text in college classes in curriculum and instruction, educational administration, public policy, school counseling, school psychology, and the social psychology of education; and (2) as a resource for inservice training of school administrators, staff personnel, and teachers. The book focuses on…

This document identifies the three components that frame overall career and life role education that helps students prepare to integrate the demands of six life roles (individual, learner, producer, consumer, family member, citizen) into family, community, and work settings. The three components that help prepare students to meet the grade 12…

This report is the second in a series describing the background, theory, and progress of the Differentiated Staffing Project in the Eugene, Oregon, School District. The report discusses the Organizational Development Training Program, its rationale, its activities, and its relationship to the Unitized Project. It describes the main ideas of OD…