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This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

Descriptors: Business Administration, Business Education, Course Content, Course Descriptions

Business Administration	1
Business Education	1
Course Content	1
Course Descriptions	1
High Schools	1
Improvement Programs	1
Job Training	1
Labor Force Development	1
Learning Activities	1
Learning Modules	1
Management Teams	1
Organizational Development	1
Organizations (Groups)	1
Participative Decision Making	1
Problem Solving	1
Quality Control	1
Staff Development	1
Teaching Methods	1
Teamwork	1
Total Quality Management	1
Two Year Colleges	1
Units of Study	1
Work Environment	1
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