Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

By enabling students to mediate their own disputes, educators may be synthesizing the finest potential in the school--the creative, constructive dynamic inherent in conflict. This article describes a mediated dispute resolution program used in several schools and offers implementation advice. (MLH)

This guide to solving problems and managing dilemmas is practitioner-driven. The concepts, language, examples, and cases are crafted to appeal to teachers and administrators interested in improving how they solve problems and manage dilemmas in classrooms, schools, and districts. Part 1 of the book lays out the author's approach to framing…

Suggests a system for classifying problems to help educators identify their problems and understand their complexity. Presents the Problem-Identification Matrix, which helps clarify the cause-and-effect relationship that exists in any problematic situation. (WD)

In 2006, more than 6 million individuals were victimized by violent crimes. Although violence is below levels of the early 1990s, it remains high. The extent of violence and its impact highlight a critical need to develop and implement effective programs to reduce violence and victimization. Communities have initiated a wide range of such…

Focuses on the identification of principles and strategies to be followed in conflict resolution. (Author/MLF)

Once a college or university has chosen a consultant, details of the relationship may need negotiation, and a contract protecting both parties must be drawn up and signed. A range of contract options is available, depending on the nature, cost, and sensitivity of the work to be done. (Author/MSE)

Introductory exercises designed to increase high school students' awareness of conflict and of mediation and negotiation as conflict resolution skills are presented. When conflicts arise, students should have the skills to identify the issues and interests of the parties and to see the possibilities to be gained through collaborative…

Discusses three principles of effective conflict resolution that can be taught in the classroom: communication occurs in two channels, verbal and nonverbal; certain behaviors or skills employed by mates during conflict resolution have been found to discriminate between happy and unhappy spouses; and marital discussions during conflict have three…

Various schools of thought on conflict management in academic institutions are explored in the article. A significant change from the traditional administrative attitude toward conflict is to view conflict as a means to healthy change and growth. Specific conflict-management techniques are discussed. (DF)

Suggestions are offered for resolving conflicts between parents of gifted students and educators. Specific guidelines are offered for both parents and educators to facilitate an effective conference. Additional guidelines consider conflict styles, problem solving, and the "caring confrontation" technique. (DB)

Educators, in the United States and throughout the world, are looking for new structures to embue teachers with decision-making authority and responsibility. This study maintains that before changing existing structures, it is necessary to examine and improve the current decision making process. The report outlines 12 guidelines for successful…

Describes the "Educating for Citizenship" program, comprising curriculum materials based on the real-life experiences of 6-to-10-year-olds. Designed to alert youngsters to citizenship rights and responsibilities and to provide opportunities to practice citizenship skills, the program succeeds because it promotes civic participation and democratic…

Interpersonal problem solving (IPS) is often difficult for learning disabled students. Two model IPS interventions, an elementary and a secondary, are described. Key components in both models include alternative and consequential thinking, skills implementation, and a "stop and think" approach to problem resolution. (Author/DB)