This book presents a state-of-the-art, robust, and adaptable process, the Theory of Being, that offers strategies for working across Difference, and for embarking on constructive dialogue around the issues that drive us apart, both individually and collectively. Whether around racial, gender, and/or social class inequity, core beliefs, uses of…

Students who experience serious emotional and/or behavioral disorders (EBD) are at risk for a wide range of negative outcomes, from limited academic progress to problems with employment and community life after they leave school. Positive educational experiences can help, and this textbook fully prepares educators, school psychologists, and…

In this follow-up to "Guidance for Every Child," author Dan Gartrell, EdD, expands on the advice broached in that book -- that children need guidance rather than discipline. Guidance is teaching for healthy emotional and social development. On a day-to-day basis as conflicts occur, guidance is teaching children to learn from their…

Unresolved conflicts in schools build barriers to learning, including low motivation, lack of focus, and disruptive behaviors that remove students from the classroom. When teacher-student conflicts occur, the negative effects can be long-lasting without a safe and structured way to repair the relationship. This reader-friendly guidebook has a…

Gossiping staff in early childhood programs models destructive behavior and harms families' trust in the professionalism of the program. Bruno identifies some of the causes and motives for gossip and examines its occurrence in early care and education settings. She offers step-by-step strategies to help supervisors set and enact policies that…

Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

This guide to solving problems and managing dilemmas is practitioner-driven. The concepts, language, examples, and cases are crafted to appeal to teachers and administrators interested in improving how they solve problems and manage dilemmas in classrooms, schools, and districts. Part 1 of the book lays out the author's approach to framing…

Once a college or university has chosen a consultant, details of the relationship may need negotiation, and a contract protecting both parties must be drawn up and signed. A range of contract options is available, depending on the nature, cost, and sensitivity of the work to be done. (Author/MSE)

Various schools of thought on conflict management in academic institutions are explored in the article. A significant change from the traditional administrative attitude toward conflict is to view conflict as a means to healthy change and growth. Specific conflict-management techniques are discussed. (DF)

Educators, in the United States and throughout the world, are looking for new structures to embue teachers with decision-making authority and responsibility. This study maintains that before changing existing structures, it is necessary to examine and improve the current decision making process. The report outlines 12 guidelines for successful…

There are no simple answers to the tricky business of managing conflict within organizations. Almost every conflict is a unique case with its own issues, participants, dynamics, and consequences. Still, it appears possible to differentiate between organizations that handle conflict productively and those that do not. Successful organizations view…

Division over the aims of affirmative action and the loyalties and aspirations of various interest groups have betrayed the policy's original purpose. The public's attention has been shifted away from discriminatory practices and appropriate remedies. Higher education must rethink and reform the whole process before it becomes compromised by…

Presents model aimed at resolution of discrepancies between group objectives and individual behavior under certain conditions using step-by-step analysis based on game theory. May be applied by administrators or managers to educational, industrial, or bureaucratic situations where these "people problems" are present. (NEC)

Few school principals receive training on how to handle problems with parents. Strategies that principals can use for dealing with such problems are presented in this book. Chapter 1 describes the parents of today's children and discusses the critical issues that cause misunderstandings in schools. Next, strategies for defusing parents who are…

This work, commissioned by the Presidents Academy of the American Association of Community Colleges (AACC), presents a variety of case studies illustrating the types of sensitive situations in which community college presidents may find themselves and offers advice on how best to prepare for and resolve such situations. It addresses some of the…