The purpose of this action research study was to understand and strengthen staff and administrators' sense of workplace belonging in a small, private, family-founded college. In Cycle 1 the researcher aimed to understand factors that contributed to participants sense of belonging. Cycle 1 participants responded to a survey to provide insight on…

This study examines how Chief Student Affairs Officers (CSAO) make sense of their role engaging with fundraising at small, private, liberal arts institutions with endowments below the median endowment size of $140.2 million. Specifically examining how they make sense of engaging with fundraising and how they have gained knowledge or experience in…

Student affairs practitioners in higher education have been leaving the field at an alarming rate (National Association of Student Personnel Administrators, 2022). As personnel working on the front lines in efforts related to student success and retention, early-career incumbents in these positions experiencing such high rates of attrition…

Development and implementation of promise scholarship programs has risen over the last 15 years, yet research into their effects on the higher education landscape has been relatively scarce. While researchers have mostly examined how these programs impact students and communities, they have neglected to study how promise programs impact…

Many institutions of higher education are facing significant financial challenges, resulting in diminished economic viability and, in the worst cases, the threat of closure (Moody's Investor Services, 2015). The study was designed to explore the effectiveness of competitive strategies for small colleges in terms of financial performance. Five…

To accomplish the important work of diversifying the student body, staff, faculty and administrators in order to create a welcoming and inclusive culture, many institutions of higher education have installed an executive leader to serve as the organization's chief officer of diversity, with the objective of infusing diversity into the college or…

This study examines senior student affairs leadership through the diverse lenses of subordinates, administrative peers, presidents, and senior student affairs officers (SSAOs). Guided by an interpretive paradigm, a qualitative methodology was employed consisting of a six-case comparative analysis and grounded theory approach. The findings provide…

This study explored whether financial leaders and institutional governing boards use financial indicators as a tool to inform decision making, solely as a compliance measurement tool, or not at all. The purpose of this qualitative study was two-fold to: (a) identify the use of financial indicators in strategic decision making, and (b) investigate…

The purpose of this qualitative study was to gain insight on the nontraditional pathways to a college presidency. Specifically, this inquiry explored the career trajectory of college presidents with experience as a former chief student affairs officer (CSAO). The population of the study was comprised of 12 presidents from a myriad of four-year…

In an era of declining resources, higher education institutions are marshalling efforts to respond and remain sustainable. For small private college and universities with non-selective admissions criteria and limited resources, this is a particularly challenging period. The relationships between faculty and administrators play a key role in how…

Seven papers from the 1987 CAUSE conference's Track IV, Support Services, are presented. They include: "Application Development Center" (John F. Leydon); "College Information Management System: The Design and Implementation of a Completely Integrated Office Automation and Student Information System" (Karen L. Miselis);…