As online learning continues to grow and became an integral component of many higher education institutions, the role of leadership in guiding those online learning initiatives differs from institution to institution. This paper explores the experiences of leaders in centers for teaching and learning who have a role in online learning leadership…

In this article, the author illustrates how three campuses have, in their own way, attempted to bring coherence to the student experience and enrich that experience by more closely matching what was promised to what each student actually experiences while enrolled. Fulfilling students' expectations that were purposefully articulated in the mission…