This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of handling office callers and appointments. Modules for other competency areas are available separately (see note). The purpose stated for the module…

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of making decisions and setting priorities. Modules for other competency areas are available separately. The purpose stated for the module is to help…

The document examines changes affecting business and office occupations and identifies curriculum adjustments which those changes necessitate. Section 1 examines the employment outlook for business and office workers and the changing composition of the business labor force. Section 2 examines the factors affecting business and office occupations,…

Survey of 198 secondary schools and 161 institutional members of the National Association of Business Teacher Educators determined how business teachers and students are prepared to use electronic office equipment and technology. Findings reveal electronic equipment and technology are not extensively used, microcomputers and electronic typewriters…

Answers to questions a business teacher may have about implementing model office simulation are discussed: Reasons for using simulation, how simulation fits into the curriculum, administrative support, equipment, starting the project, preventing problems through staff meetings with students. (TA)

Responses from 302 Professional Secretaries International members indicated that two-year college degrees were minimum preparation for office occupations; four-year degrees were best for advancement; workshops and seminars were important for professional development; and 47% felt the status of office-support personnel was better than it had been a…

This report is one of seven that identify major new and emerging technological advances expected to influence major vocational education program areas and to describe the programmatic implications in terms of skill-knowledge requirements, occupations most directly affected, and the anticipated diffusion rate. Chapter 1 considers technology as…

A study, part of a doctoral dissertation at Oklahoma State University, identified those clerical occupations that fall within the realm of the office assistant program. It also determined from employers major concerns and problems encountered in terms of employee performance in selected occupations. Phase I collected data from 22 instructors of…

This report investigates the relationship between graduate satisfaction and graduate characteristics, courses, course outcomes, and provider. It uses results from the 1997 technical and further education (TAFE) Graduate Destination Survey (GDS) of 60,746 students who completed a course at a TAFE institute in 1996 and staff interviews. A glossary…

Emma Dearborn originated the Speedwriting Alphabetic Shorthand in 1924. The system became well known in 1928 when it became the first shorthand system publicized for dual use in verbatim recording and selected notetaking. For the next 50 years, speedwriting was marketed in a franchise arrangement with proprietary schools. It became available to…

Designed for use as a supplemental or primary teaching aid in a postsecondary office occupations class, this module on indexing personal, business, and other names consists of an instructor's guide and a student activity packet. The instructor's guide provides general instructions for using a slide/tape presentation by an individual or in a group…

To keep students aware of the advantages of shorthand and in the shorthand program, the author presents some techniques for teaching the first week of beginning shorthand, among them letting the students learn basic strokes without a textbook in order to write simple shorthand during the first few days. (MF)

This Administrative and Office Technology Occupational Competency Analysis Profile (OCAP) is one of a series of competency lists, verified by expert workers, that have evolved from a modified DACUM (Developing a Curriculum) job analysis process involving business, industry, labor, and community agency representatives from throughout Ohio. This…

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of business telephone etiquette. Modules for other competency areas are available separately (see note). The purpose stated for the module is to help…