A project coordinated through Job Training Partnership Act programs and local educational organizations in Clermont and Warren Counties of Ohio attempted to identify persons in the clerical field who were unemployed or whose employment opportunities were limited by a lack of technological skills. A commercially developed assessment was used with personnel from local businesses and industries, and with clients of the Ohio Bureau of Employment Services (OBES). Through the OBES, 19 unemployed people were identified and tested. Although 12 businesses responded favorably initially, only a few allowed their employees to be tested. The assessment showed that most of the test takers lacked language and vocabulary skills and also lacked skills in clerical tasks that they did not typically perform. Two-thirds of those tested scored below the national norm on all of the clerical skills tests, demonstrating the need for more training. The study found that employers generally are employing fewer clerical employees, giving them more responsibilities, and providing little training. The study concluded that employers in general were not receptive to training programs during work hours, and employees were not willing to take programs after hours, possibly because they saw little possibility of advancement. A brochure tabulating test results was produced and disseminated to local businesses, and availability of training programs was announced. (KC)